Privacy Policy

Last updated: January 28, 2026

1. Introduction

DocuMind AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document intelligence platform and services.

By using DocuMind AI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and email address when you create an account
  • Payment information for subscription services
  • Contact information when you communicate with us

2.2 Document Data

We process and store documents that you upload to our platform. These documents are encrypted and stored securely. We use this data solely to provide our document intelligence services.

2.3 Usage Data

We automatically collect information about how you interact with our platform, including access times, pages viewed, and features used. This helps us improve our services.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your document uploads and answer your questions
  • Manage your account and subscription
  • Send you important updates and notifications
  • Respond to your inquiries and provide customer support
  • Detect and prevent fraud or abuse
  • Comply with legal obligations
4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, privacy, safety, or property
  • With service providers who assist us in operating our platform (under strict confidentiality agreements)
  • In connection with a business transfer or merger
6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@kncinnovations.com

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: info@kncinnovations.com
  • Phone: +1 (704) 858-7836
  • Address: Little Ferry, New Jersey, United States