Terms of Service

Last updated: January 28, 2026

1. Acceptance of Terms

By accessing or using DocuMind AI ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

2. Description of Service

DocuMind AI provides an AI-powered document intelligence platform that allows users to upload documents, ask questions, and receive AI-generated answers. The Service includes various subscription plans with different features and limitations.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in any fraudulent, abusive, or illegal activity.

4. Acceptable Use

You agree not to:

  • Upload documents containing illegal, harmful, or offensive content
  • Use the Service to violate any laws or regulations
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service without permission
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Resell or redistribute the Service without authorization
  • Upload documents that infringe on intellectual property rights
5. Subscriptions and Payments

5.1 Subscription Plans

The Service offers various subscription plans with different features, limits, and pricing. Subscription fees are billed in advance on a recurring basis according to your selected plan.

5.2 Payment Terms

By subscribing, you agree to pay all fees associated with your subscription. All fees are non-refundable except as required by law or as explicitly stated in our refund policy.

5.3 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will continue to have access to the Service until the end of your paid period.

5.4 Price Changes

We reserve the right to modify subscription prices. Price changes will be communicated to you in advance and will apply to subsequent billing cycles.

6. Intellectual Property

6.1 Our Rights

The Service and its original content, features, and functionality are owned by DocuMind AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Content

You retain ownership of documents and content you upload to the Service. By uploading content, you grant us a license to use, process, and store your content solely for the purpose of providing the Service.

7. Disclaimers and Limitations of Liability

7.1 Service Availability

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

7.2 AI Accuracy

While we strive for accuracy, AI-generated answers may contain errors or inaccuracies. You should verify critical information independently and not rely solely on AI-generated responses for important decisions.

7.3 Limitation of Liability

To the maximum extent permitted by law, DocuMind AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

8. Indemnification

You agree to indemnify and hold harmless DocuMind AI, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service, violation of these Terms, or infringement of any rights of another.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in New Jersey.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: info@kncinnovations.com
  • Phone: +1 (704) 858-7836
  • Address: Little Ferry, New Jersey, United States